From Ingres Community Wiki

There are a number of options available for getting support for your Ingres OpenAPI environment. If you are hosting a production application, your best bet to ensure complete continuity of service is to partner with Ingres Corp. with a commercial support contract. This provides you with access to both the certified binaries as well as 24x7 "follow the sun" support from our Professional Support group. More detail information at be found at Ingres Support and Services.

Ingres Service Desk

If you are an Ingres customer with an active support contract, help is but a mouse click away. To raise a request with our professional support group, simply log into the Service Deskand log your request!

Community Forums

Support for the open source version of the Ingres OpenAPI is provided by the community.

• For questions regarding the use of the Ingres OpenAPI (i.e., coding questions), use the Database Drivers and APIs forum

Mail and News Groups

Ingres has an active news group.

• The Ingres news group can be found at comp.databases.ingres which is located on most listservers, including Google.